Videography Service Terms

The following terms of service (hereafter referred to as "Terms") apply when contracting Vanilla Video to perform video production services (herein referred to as the “Services”) for you, or the entity that you represent. The Services are provided by Vanilla Video LLC (“Vanilla Video”) and are subject to your acceptance, without modification, of the Terms and all other rules and policies that may be included by reference.

Notice of Terms

The Services herein are made only available for lawful purposes, to persons at least 18 years of age. You may only contract Services if you are able to form a binding contract with Vanilla Video and are not a person barred from receiving Services under the laws of the United States or other applicable jurisdictions. If you are accepting these terms on behalf of an organization, company, government, or other legal entity, you represent and warrant that you are authorized to do so. You may only contract video production services from Vanilla Video after accepting these Terms, and only in compliance with all applicable local, state, national, and international laws, rules and regulations.

Please read this Agreement carefully before contracting Services. By placing an order via telephone, our website, in person, or by any ordering mechanism developed in the future, you agree to become bound by the Terms of this Agreement. If you do not accept all of the Terms, without modification, then you may not place an order or contract video production services from Vanilla Video. If these Terms are to be considered an offer by Vanilla Video, acceptance is expressly limited to these Terms.

  • Contract Services. Vanilla Video is contracted at your directive; therefore you acknowledge and understand that you alone are responsible for the images and audio Vanilla Video records on video. You represent and warrant that you have the authority to record video and audio at your event, at the venue and time described.

  • Audio & Video Laws. You are responsible for notifying (i) the venue, (ii) event attendees and guests, (iii) the proper authorities, owners, government officials, agents or representatives and (iv) any other applicable parties that you will be recording video with audio at your event. You will ensure that by contracting Vanilla Video to record video and audio at your event, both you and Vanilla Video are complying with all applicable local, state and US laws.

  • Guest & Attendee Video/Audio Notification. You alone are responsible for notifying guests and attendees that you have contracted Vanilla Video to film the event. You represent, warrant and understand that you alone are responsible for notifying guests and attendees that Vanilla Video will be recording video and audio at the event and directing those who wish not to be captured on video or audio to avoid our videographers.

  • Copyright & Sharing. You are the sole copyright holder for all video and audio we record. However, since Vanilla Video is all about sharing video, we need certain rights from you to help you share your video. You hereby grant Vanilla Video a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any video and audio we record on your behalf in connection with the services we provide to you.

  • Cross-promotion & Portfolio. Unless you've explicitly requested a Non-Disclosure Agreement ("NDA") option, you hereby grant Vanilla Video a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use the video and/or audio we record in portfolio, in promotion or for other marketing purposes.

  • Delivery & Specifications. Your videos will be delivered in a digital format through our website at VanillaVideo.com A personal link will be emailed to your email address, allowing you to view and download copies of your videos. The specifications of these digital copies can be found on our specifications page.

The following terms are incorporated by reference:

  1. Archival & Storage Terms. Our Archival & Storage Terms describe how, and how long, we store your content post production. Please familiarize yourself with these terms before ordering any video production Services from us.

  2. Sales Policies. Our Sales Policy describes our refund process, cancellation policy, and other money policies for video production contracts.

  3. Code of Ethics. Our videographers abide by this Code of Ethics to both protect the dignity and privacy of others, and to provide a better experience to you. Please do not instruct videographers to violate this Code of Ethics at your event or video production.

  4. Safety Policy. We ask that you familiarize yourself with our Videographer Safety Policy before ordering service and instructing a videographer to perform a request. For the safety of employees and equipment, we require these procedures to be followed.

  5. Terms of Use. Please read the Website Terms of Use if you use our website, or if you choose to have your videos delivered through our website. All orders are delivered through our website unless otherwise requested.