Storage & Archival Policy
Our videography service involves the archival, storage, and delivery of customer videos. These terms outline our policies and obligations for storing customer videos on our servers.
Original camera footage is stored for 14 days post production. We may, at our sole discretion, store this content indefinitely, but have no obligation to You to store it beyond 14th day after filming. If you require the original footage, you should notify us prior to filming.
Compressed original footage is stored for 90 days post production. We may, at our sole discretion, store this content indefinitely, but have no obligation to You to store it beyond 90 days after filming. We recommend that all customers make backup copies of their videos.
Restricted Employee Access. We take great care to protect customer videos from being accessed by employees. Generally, employees may only access your videos on a need to know basis, to comply with legal requests, or to perform services that you have explicitly contracted or asked us to perform.
Datacenter Location. We may transmit your video content to datacenters outside of the United States for backup, delivery to you, or for the purposes of serving customers.
Backups. We may backup videos, internally or offsite, but have no obligation to do so.